Who are Tuition Lead
Tuition Lead operate web and mobile based platforms that help tutors and tutees locate each other. We take privacy very seriously and are always committed to protecting it. Below we've set out information and rules which defines what information we keep, and choices you have to access, update, delete, and control it.
"Personal information" is any information that we can use to identify an individual. For instance, this is data that allows you to be identified as a particular person, such as your name, phone number, or your address. It does not include personal information that is encoded or anonymized, or publicly available information that has not been combined with non-public information.
Personal Information that we collect through our services
Registration : Once you register with Tuition Lead, your email address along with your username is stored on our databases. In addition, we require the following data at a minimum to complete registration with our service;
Further optional information you can provide with a tutee account is;
For a tutor account, we optionally store the following further personal information, these data items include;
Member Activities : While registered on Tuition Lead, we may store the following additional information depending on which parts of the site is accessed, these include:
Payment Data : As part of our online tuition service, tutors are required to store their payment details with us to receive income. We may also store payment information for use of our premium service for tutors.
Tutor's profiles will only contain their first name by default, we do not display their surname or any contact information such as your phone number or email address. The information it contains is customisable for our users in the Your Privacy section.
Tutor's profile may contain personal information such as a profile photo, personal statement and feedback from other students.
All our users' profiles may show in external search engine results pages (such as Google).
We use cookies to store your current session when users log in to our members portal. The Tuition Lead website also uses cookies or similar technologies to ensure the best user experience by tracking our users' movements around our site and to gather demographic information about our user base as a whole.
Cookies are small text files that are placed on the user's device and can be used to track usage patterns and record preferences (such as remembering your password for quick sign on). Tuition Lead does not use cookies to store personal information about its users, but they are used to track usage on our site for all visitors. These tracking items include Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, the files viewed on our site (e.g. HTML pages, graphics), operating system, date/time stamp, and/or clickstream data to analyse trends in the aggregate and administer site.
Our users are free to disable cookies within their browser, but this will likely limit the functionality of Tuition Lead.
At this time, we do not respond to browser requests to "do not track", we await the development of industry standards for how such requests should be interpreted.
Our server store standard log files which enable us to view an individual's IP addresses, from this we will be able to lookup which ISP is supplying that IP address. From our logs we are able to see the date and time at which you viewed each page on Tuition Lead, other standard information in these log files include a "user agent" which shows which internet browser and operating system you were using. We mainly use this log data to see which pages are popular and other general user behaviour across Tuition Lead.
From this data alone we are not able to collect any personally identifiable information. However if a user signs up to our service we are then able to track a particular user (via their IP address). This data is only used by Tuition Lead, but we may pass this data on to legal authorities or other 3rd parties if we receive abuse from a particular user.
Tuition Lead acknowledges that our users have the right to access the personal information/data that we maintain about them. Our users have the right to seek access, or to correct, amend, or delete inaccurate data. Any of our users to request these changes by contacting us through our contact form.
Unless we have another legal basis for storing your personal data we will delete or de-identify the personal data we have stored about you within 30 days of when you withdraw your consent.
Since GDPR you have important right to protect your personal data. You can access any of these rights by contacting us through our contact form. The following is a summary of those rights;
We will not be able to erase information that is required to maintain our business purpose, we have a legal reason to keep it, or data that is required to facilitate your contract with us.
For Tuition Lead, we require the information set out above to be able to provide our services to you, and for our legitimate interests. We must collect and process personal information provided to us to carry out: checks to prevent fraud, network security, provision of administration and IT services, form a contract with you, and for child protection. We carry out our identity checks to meet our legal obligations to do so.
You have the right to make a complaint to the Information Commissioner's Office (ICO) at any time.
Within some of the pages on Tuition Lead, we may link to external websites, that is, websites that are not part of Tuition Lead (third-party websites). Tuition Lead is not responsible for the content of these external internet sites. We are careful who we link to, but since the sites are out of our control they could contain unsuitable content and may have privacy policies which differ from Tuition Lead. Please review their policies if you are concerned.
All pages at Tuition Lead contain familiar logo and menu system, if the site does not contain this layout you have most likely followed a link to an external website.
If you are a tutor we will provide your contact data (Your full name, address, phone number and email address) to a student if you have consented to that student accessing your details, or you have scheduled a booking with them. Your can remove your consent by closing an enquiry with a student at any time.
At Tuition Lead, we only use 3rd party solutions if it's necessary for our business, and as a result, after careful due diligence, work with a very small number of select companies. We pride ourselves in keeping as much functionality as possible in-house, as we believe it's far safer for our customers data.
Your data may be shared with these companies to insure we can develop and maintain our services.
We take email privacy very seriously with users of our website. Any Email address the user supplies when signing up, are not sold to 3rd parties for marketing purposes. This includes any personal information we may obtain from emails we receive through our contact us form.
We use a 3rd party payment provider to process payments for our service. We do not store our users' financial information by default, only if our users opt in will we securely retain it for future purchases. We use PayPal for our payment processing, whose use of your personal information is governed by their privacy policy.
If you have any concerns about our privacy policy, or have comments or questions regarding it, please contact us and we'll be happy to answer any questions you have. If we update our policy we will update this page accordingly.
Address: 2-6-1250 Bhavani Nagar Hanamkonda Warangal-506001
© 2020 Tuition Lead. All Rights Reserved.
Designed By 